New: Automatic Email Delivery for Every Invoice
Invoices are now automatically emailed to your customers with your own branding. Less customer inquiries, better service.
When we launched, invoices were created and attached to the order, but they were not emailed to the customer. Many sellers asked the same question: can you send the invoice to the buyer as well? Now we do.
What changed
Every invoice is now automatically emailed to the customer when it's generated. The email includes:
- A professional HTML email with your company branding
- The invoice attached as a PDF
- Optional: a review request to help your store collect more reviews
Customization
You can customize the sender name, reply-to address, and the review request message. If you prefer not to send emails (maybe you use a different tool for customer communication), you can disable email delivery in settings.
The impact
Early feedback from sellers using email delivery: invoice-related customer questions dropped to near zero. When the invoice arrives before the customer even thinks to ask, there's simply no reason to contact you.
SMTP support
Want to send from your own email address? You can configure your own SMTP server in the email settings. This way, invoices come from you@yourdomain.com instead of our platform address.
